- Customer Service
- Speedy Shipping
- Quality of the item (did it look like the picture)
If you are the buyer and the seller has been prompt, polite and accomodating, you leave positive feedback, right? What if there was some other issue that bothered you, but the customer service was fantastic and the item looked just like it did in the picture...the decent thing to do IS CONTACT THE SELLER DISCREETLY AND ASK FOR A REFUND OR EXCHANGE. You do not, I repeat do NOT leave underhanded feedback that will affect all their future sales without contacting them first. ESPECIALLY IF IT ISN'T TRUE.
This recently happened to an Etsy seller who is a good friend of mine. No, it did not happen to me. The person who did this to her is a BUYER ONLY and does not have a shop. She also referred to it as "positive feedback". Ha.
PS-the lesson learned today for sellers is NEVER LEAVE FEEDBACK FOR YOUR BUYER UNTIL YOU RECIEVE FEEDBACK FROM THEM! Someone might leave a comment about your items (that isn't true) and it could affect your sales and you will have no means of responding to their accusations.